Welcome to the Support Hub

We’ve put together a helpful list of resources for when you need a little assistance. If you’re still experiencing difficulty you can call on MyTeam for technical support 8am-6pm AEST Monday-Friday on 1300 850 191.

Status Codes

Find out what a status code means and how you can remedy the issue.


Browse through our product and support videos for information and assistance.


Browse through our list of operational manuals for our range of products.


For details on what Advantage Air products are compatible with.

Android Apps

Download Android tablet and smartphone app installation files here.