Your go-to support crew
Meet MyTeam
Find out which appliances and devices are compatible with the great range of Advantage Air products.
If you’re still not sure you can call on MyTeam for technical support
8am-6pm AEST Monday-Friday on 1300 850 191.
Advantage Air has designed our control systems to integrate into most major Air Conditioning brands.
DAIKIN | FUJITSU | PANASONIC | SAMSUNG | MITSUBISHI ELECTRIC | MITSUBISHI HEAVY INDUSTRIES | TOSHIBA | HITACHI | LG | CARRIER | MIDEA | HAIER | BRAEMAR | GREE ELECTRIC | RINNAI | TECO
To ensure that you get the most benefit from your Advantage Air control system we recommend units manufactured within the last 5 years.
For queries about specific unit models please contact our Tech Support line at 1300 850 191 or email all available details to techsupport@advantageair.com.au.
MyPlace home integration was designed with you in mind. The garage door feature is designed to operate with most 240v motors. Giving you flexibility when you build or if you are looking to add our system to your current property.
MERLIN | GLIDERMATIC | JAYTECH | CENTURION | MARANTEC
For queries about specific brands or models please contact our Tech Support line at 1300 850 191 or email all available details to techsupport@advantageair.com.au.
Advantage Air has designed our MyPlace Dimming Modules to work with most major LED Brands. Through extensive testing we recommend using the below brands for best performance.
CLIPSAL* | HPM* | PHILIPS* | SAL* | DAVIS TRADE* | TRADESAVE* | TRADETEC* |
If your current LED brand is not listed, it is highly recommended to test a sample to determine 100% compatibility before installation.
*We have tested a specific model for each brand. Not all models have been tested to confirm compatibility.
For queries about specific LED models please contact our MyPlace Specialist line at 08 6253 0150 or email all available details to support@myplaceaus.com.au.
MyPlace home integration was designed with you in mind. That is why our product is easy to install in to new homes or existing buildings with pre run cabling.
The window blind feature is designed to operate with most 240v motors. Giving you flexibility when you build or if you are looking to add our system to your current property.
For queries about specific brands or models please contact our Tech Support line at 1300 850 191 or email all available details to techsupport@advantageair.com.au.
Advantage Air has designed our tablets to work with standard, network provided routers. This allows as many homes as possible, to enjoy the full benefit of our product.
Upgrades to non-standard networks or routers with heavy firewall or malware protection are not required or recommended when using our system.
If you are looking to upgrade your existing home Wi-Fi network or router, or have general questions before your new home is built. Please feel free to contact our Tech Support line at 1300 850 191 or email all available details to techsupport@advantageair.com.au.
Advantage Air touchscreens are manufactured with a static Android version, therefore standard Android operating system updates are not available.
Only critical Android updates will be allowed.
Advantage Air mobile apps are available for IOS and Android operating systems.
Tech Support: Call 1300 850 191