MyPlace FAQ

With MyAir

How much does it cost to add MyGarage?

You can add MyGarage to your MyAir or MyPlace system from as low as $395 plus installation costs from $100. Email us at sales@myplaceaus.com.au for a quote, or speak to us via Live Chat.

How much does it cost to add MyPlace?

If you have a MyAir system you can add MyPlace from as little as $1210.00 plus installation by your own electrician or one of our MyTeam electricians.

I am building and am getting MyAir, how do I add MyPlace and MyGarage?

There are two options to add our products; you can ask your builder if it is already an inclusion or option, if not then we can install after your build. Contact us for a quote.
We have a Builder Checklist for easy reference to items you want to make smart.

I have MyAir how do I add MyGarage?

MyGarage is an easy add-on to your MyAir system we have our own electricians who can do the installation for you, or we can assist your preferred electrician with the installation. There is some information about your MyAir that we need to confirm, this can be found on the advanced information section of your system.

I have MyAir how do I add MyPlace / MyLights?

MyPlace and MyLights are simple to add into your system, we have our own electricians who can do the installation for you, or we can assist your preferred electrician with the installation. There is some information about your MyAir that we need to confirm, this can be found on the advanced information section of your system.

Without MyAir

Can I control security cameras / door bells / intercom through MyPlace?

The MyPlace touchscreen is an Android tablet so as long as your camera/doorbell/intercom has an android app you can control the app from the MyPlace Touchscreen. There are some apps that can be launched directly from our MyPlace app such as Arlo. This list can be found on our compatibility page on our website.

Can you control curtains?

Yes curtains can be controlled, it would require the curtain motors to be compatible with the system. To confirm if your motors are compatible please email techsupport@advantageair.com.au.

What can Google Home & Alexa control?

Your air conditioner, lights and any other MyPlace connected items can be voice controlled using Google Home and Alexa.
For set up guides and a full list of commands visit our Support Page / Manuals.

What is the difference between MyPlace and MyLights?

MyPlace is a smart home system that can control the lights you already have in your home or are planning in your new home. MyPlace can also control other 240 volt items in your home.
MyLights are low voltage LED lights that are a replacement to your existing lighting. These are dimmable lights that can also be controlled by the MyPlace android tablet and app.

When we install MyPlace do our light switches still work?

Yes, your light switches will still work in the same way they did before. Unlike many other smart systems where the light switch has to remain on for the smart functionality to work, MyPlace lights can be operated from your smartphone, tablet or wall switches and they are always in sync with each other so you can use as you please.

Will it work with my pendant lights / chandelier / wall lights / existing light fittings?

MyPlace can control all lighting variations not just LED.

Can I dim my lights?

MyPlace has a dimming module that can be installed, your lights will need to be dimmable lights.

Can I expand the system in the future?

MyPlace is a modular system allowing you to add additional modules now or in the future. Additional modules start at $550 plus installation.

Does an electrician need to install MyPlace?

MyPlace does require an electrician to complete the install, this can be your own sparky or one of our MyTeam electricians.

How do I go about getting a quote for MyPlace?

If you are building a new home ask your builder to include MyPlace.
For an existing home speak to one our friendly team members in one of our branches or via Live Chat.

Can I install MyPlace if I don’t have MyAir?

MyPlace can be installed in your new home build or existing home as a standalone system to give you smart home control over a number of existing items in your home.

How much does it cost to install MyPlace?

MyPlace standalone system starts at $2150 fully installed, for details check in our SHOP.