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The system has been designed and the unit selected based on data supplied by the Australia Institute of Refrigeration, Air Conditioning and Heating. The data states that a ducted air conditioning system in Perth should be sized for the following outdoor design conditions (the “design day”):
At the above design conditions your air conditioning system has been designed to maintain the following indoor zone temperature:
This has been based on these assumptions:
We sized the air conditioner at a rate of 160 Watts/m2. The maximum area that can be simultaneously air conditioned on a “design day” is 133 m² for the 21kW unit, 103 m² for the 16.4kW unit or 90m² for our 14.7kW unit. This would mean, for you, a ‘design zone’ that includes:
Work excluded from the quote if applicable:
This quotation expires after 30 days and the prices are valid for installations within the current financial year of the quotation ending 30 June, unless specifically stated otherwise.
Please note that while the sales consultant provides advice on technical aspects of the installation, the following will only be finally confirmed after a detailed site inspection by an Advantage Air project engineer after this agreement is signed: the suitability of the home for a GenIII installation (if not, the agreement becomes void); the location of the products including the unit and diffusers; and of the need for 3 phase upgrade.
ATTACHMENT
TERMS OF THE QUOTATION/OFFER
Warranty
The warranty for the GenIII system is:
The warranty is for parts and labour. To make a warranty claim the customer must:
The warranty does not include the cost of restoration or removal of any structure which is required to perform warranty work.
Advantage Air is not liable for any damage due to negligent use of the GenIII system by the customer, for example not cleaning the return air grille filter.
The customer must lodge a claim for any problem, shortage or damage or fault in the installation within 30 days of the final commissioning.
Delivery
Advantage Air will deliver the air conditioning system to the customers installation address before the installation and offload the products for the genIII system whether or not the customer is at the installation address at the time. The customer will be responsible for the genIII system thereafter. The customer can request details of the delivery from Advantage Air. The delivery time is an estimate only and Advantage Air will not be liable for any loss by the owner for the delivery not being made at that estimated time.
Installation
Before the genIII system is installed the customer is responsible for the following:
If any of these have not been done at the scheduled day of installation Advantage Air can cancel the installation and recover any costs till that date from the customer.
If there is a delay in the installation for any reason, Advantage Air is not responsible for any loss suffered by the customer or anyone else.
If the customer wishes Advantage Air to do any other work not specified in this agreement, a separate agreement needs to be drawn up for that work.
Advantage Air provides the specifications for the products used in the installation on its web site. The customer will satisfy themselves that these specifications are suitable for their needs and for this installation.
Advantage Air is not liable for loss caused to the customer from any delays to the installation caused by weather, labour disputes, unavailability of materials or labour for the GenIII system or any other cause beyond its control.
The customer has the following options to pay for your GenIII system:
Payment is split up as follows:
Until full payment is received by Advantage Air, the customer holds the GenIII system for Advantage Air and has a duty to care for the GenIII system and not use it. Advantage Air will retain the touch screen for the GenIII system until final payment is received into its bank account.
However if the system is fully functional but one unimportant product is unavailable eg a special sized grille for one outlet, the customer can choose to have the system commissioned and working for a payment to bring the amount paid to 95% of the total price. The customer retains 5% which is paid when the unavailable product is installed.
SECTION 3
INFORMATION SCHEDULE – THE PROCESS OF AN INSTALLATION
This information sheet is general information only that customers may find useful. The actual process is often different for each customer. As general information it does not form part of the agreement.
THE INSTALLATION
A. For a completed home
The project manager visits the customer, introduces themselves and does a site inspection of the home to confirm that there is sufficient space in the roof for the indoor fan coil unit and for duct and fittings. At that stage they often also confirm questions about outdoor unit locations, control locations, power requirements and any outstanding issues from the sales calls.
Having confirmed that the project can be done, the project manager and customer work out a suitable date for the installation.
The project manager organises the installation. The installation usually lasts two days.
On the day of installation the installer arrives and introduces themselves. They describe to the customer which part of the job they will do and which will be done by the refrigeration mechanic and the electrician. They walk around the home with the customer deciding on locations for the return air grille, the diffusers and confirming the locations for the outdoor unit and controls.
The installer places drop sheets at all the areas where the diffusers will be cut, cuts the diffuser and return air grille holes in the ceiling and cleans the resulting mess.
They take the indoor unit into the roof space, usually through the return air grille hole in the ceiling, hanging the unit with angles and springs.
They take the duct and exact air regulators through the return air hole and connect the system.
They then walk around and clean up any mess and put rubbish in boxes which are placed outside for collection.
The refrigeration mechanic arrives after the installers and installs the condensor (the outdoor unit), fits pipe cover to the wall and runs the refrigerant pipe and two drains for the indoor unit to the outdoor unit. He then hooks up the indoor and outdoor unit, and checks the refrigerant in the unit. They take approximately a half a day.
The electrician arrives on site, usually on the second day. He runs the electrical from the indoor to the outdoor unit. He runs the mains from the metre box own circuit breaker to the isolator switch at the outdoor unit and then to the indoor unit. Fits controls to the walls and tests the system, checking amps and phases. The electricians work usually takes one day.
The project commissioner will do a quality assurance check on the installation and test the genIII system to ensure that it works; they will train the customer on how to use the genIII system; and collect the outstanding balance owing.
Please note that the mains power may be switched off at times during the installation.
B. For a home under construction
The project manager meets the builder to check the suitability of the home plans for genIII and for two storey homes, discusses roof penetrations for getting ducting from the roof to the ground floor.
The first visit, the “rough in” is done when the roof has been put on but the ceilings are not yet installed. There is often only a 2 week period where rough in can be done. The installer locates the indoor unit and associated duct and fittings plus does any electrical prewiring.
The second visit is after the ceilings are in and painted. The installer cuts and installs the diffusers. The final refrigeration and electrical work is done to the outdoor unit.
The final visit is done at lock up and hand over. The outdoor unit is installed and commissioning done.
AFTER INSTALLATION
We advise you to follow the following procedure in the event of a system failure:
If Advantage Air is called out and the above problems are found, Advantage Air may charge a service fee.
In the event of a continuing problem please call our helpline 1300 850 191 or email us at contact@advantageair.com.au.